Privacy Policy

This Privacy Policy applies to the Vestmerol platform operated by Vestmerol Pty Ltd, Level 12, 50 Bridge Street, Sydney NSW 2000, Australia. It describes how we collect, use, store, and protect personal information submitted through our website and platform interface.

1. Information We Collect

When you interact with the Vestmerol website or platform, we may collect the following categories of information:

  • Name and email address provided through the contact or access request form
  • Message content submitted through the support form
  • Usage data including pages visited, session duration, and device type, collected through standard server logs
  • Information submitted to the platform as part of data analysis requests

2. How We Use Your Information

Vestmerol uses collected information for the following purposes:

  • Processing access requests and onboarding users to the platform
  • Responding to support inquiries and following up on submitted requests
  • Operating and improving the Vestmerol platform and its automated features
  • Complying with applicable laws and responding to legal obligations

3. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. Access request data is retained for the duration of your platform relationship with Vestmerol Pty Ltd and for a reasonable period thereafter.

4. Sharing of Information

Vestmerol does not sell or rent personal information to third parties. We may share information with service providers who assist in operating the platform, subject to confidentiality obligations. We may also disclose information where required by law or in response to a valid legal request.

5. Cookies and Tracking

The Vestmerol website may use standard session cookies necessary for the operation of the platform interface. We do not use third-party advertising cookies or cross-site tracking technologies. You can disable cookies through your browser settings; this may affect certain platform functions.

6. Security

We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or alteration. No transmission over the internet can be guaranteed to be completely secure; users submit information at their own discretion.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete personal information we hold about you. To exercise any such rights, contact the Vestmerol support team at [email protected] or write to Vestmerol Pty Ltd, Level 12, 50 Bridge Street, Sydney NSW 2000, Australia.

8. Changes to This Policy

Vestmerol Pty Ltd may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the revised policy.

9. Contact

For privacy-related inquiries, contact:

Vestmerol Pty Ltd
Level 12, 50 Bridge Street, Sydney NSW 2000, Australia
Email: [email protected]
Phone: +61 2 8765 4321